Parent Portal FAQ

GENERAL QUESTIONS

What is the Parent Portal?

The Fairport Parent Portal is a parent communication piece that provides parents with the opportunity to interact with their student's school online. Available tools include the SchoolTool Student Information System, which includes contact information, student schedules, and report card/progress report grades.


Schooltool Questions?

Visit the Schooltool Help Pages.


How can I update my Emergency Contact Information?

  • During the summer: An Emergency Contact update form will be mailed home in August to be returned to the school.

  • During the school year: Please contact the main office of the school that your student attends.


What is the AUP? How do I sign my student's AUP agreement?

The FCSD Acceptable Use Policy (AUP) agreement details the terms and conditions regarding acceptable uses, rules of on-line behavior and access privileges for our district’s computer network. Students are required to have an AUP agreement on file in order to use Fairport’s network resources. Parents/Guardians now have the ability to electronically sign the AUP agreement by logging into SchoolTool and clicking “Continue” when prompted with the AUP agreement upon first login to SchoolTool for the new school year.


How do I register with ParentSquare?

Click here for instructions on registering with ParentSquare for the first time.


For more information and further help, please visit the ParentSquare help pages at:

https://parentsquare.zendesk.com/hc/en-us/categories/200330735-Parents-and-Students


Where can I get additional assistance?

If you require additional assistance, please contact the FCSD Helpdesk at:

(585) 421-2043 or email helpdesk@fairport.org

Hours during school year:

  • Phone - 7am - 12pm, 1pm - 4pm

  • Office - 8am - 12pm, 1pm - 4:30pm

Hours during summer:

  • Phone - 8am - 11am

  • Office - 8am - 12pm, 1pm - 3pm

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